We offer free ground shipping on all U.S. orders over $599. Expedited and express options are also available at checkout.

Veterinary.Shop is a German-based company committed to developing and manufacturing high-quality veterinary products that are affordable and accessible.

We ship from multiple U.S. locations to deliver your order as quickly and efficiently as possible. We aim to ship orders the same day if ordered by 1pm EST.

We ship all U.S. orders using the most cost-effective option between USPS, UPS, FedEx, or DHL.

If you prefer a specific shipping service, you can simply select it at checkout — additional charges may apply for faster shipping.

Tracking information is provided for every order, regardless of the selected carrier.

Please note:

• Free shipping carrier is selected based on your location and order size.
• USPS and DHL eCommerce do not guarantee delivery times.
• Veterinary.Shop is not responsible for shipping delays once the package has been handed over to the carrier.
• If your package is lost or damaged in transit, you may file a claim with the carrier directly.

We strive to ship your order the same business day if received by:

• Monday–Friday before 1:00 PM EST

Orders placed after these cut-off times will ship the following business day.

Please note: We do not ship on U.S. public holidays.

All products are shipped in a protective box — sometimes placed inside a padded envelope for added efficiency and cost-effectiveness. This helps us offer free shipping without compromising the safety of your order.

All items leave our warehouse in sealed, perfect condition.